Etihad Cargo’s new pet policy supports snub-nosed breeds

Etihad Cargo, the cargo and logistics arm of Etihad Airways, has introduced significant updates to its LiveAnimals product, enhancing services to extend journey times and implement specialised provisions for brachycephalic (snub-nosed) breeds. These changes, effective from 1 November 2024, reflect Etihad Cargo's commitment to animal welfare, aligning with international standards to provide pet owners with flexible, high-standard travel options.

The maximum transportation time for cats and dogs has been extended from 17 hours to 24 hours, ensuring that pets can undertake longer journeys safely and comfortably. This extension is in line with IATA and European Union Commission international regulations and applies from acceptance at origin to the scheduled time of arrival (STA) at the final destination.

In addition to extending journey times, Etihad Cargo has also implemented a seasonal policy to permit the transport of brachycephalic cats and dogs from 1 November to 1 March. These breeds require specialised care during air travel due to their respiratory sensitivities, and the winter period provides safer travel conditions. To ensure the safe transport of these breeds, Etihad Cargo's Live Animals experts will conduct additional checks, documentation, and approval.

Etihad Cargo's LiveAnimals product is part of its comprehensive portfolio of specialised products tailored to meet diverse customer needs. The company also offers temperature-controlled solutions for pharmaceuticals, secure handling for high-value cargo, and other innovative logistics solutions. With an expanding global network, Etihad Cargo provides safe, reliable, and efficient air freight services across key markets worldwide.

Commenting on the enhancements, Thomas Schürmann, Head of Cargo Operations and Delivery, said: “With these enhancements, Etihad Cargo is raising the standard of pet transport by extending the LiveAnimals offering for pets requiring longer journey times and by catering specifically to brachycephalic breeds during winter months. Etihad Cargo is committed to the highest levels of animal welfare, which has driven these improvements to meet the needs of pet owners and shippers globally.”