Animal care clinic specializing in reactive pets open in GR

GRAND RAPIDS, Mich. — Sometimes our furry friends are more reactive in certain situations and settings like the vet’s office.

That can trigger an intense response from your pet.  

Now there’s a new clinic in Grand Rapids that’s specializes in treating your reactive dog or cat.

Located on Plainfield Avenue is the Reactive Referral Center.

Dr. Tracy Paukette, a veterinarian with more than 25 years of experience, opened the clinic in December.

“I saw that there was a need to help owners and also dogs and cats that have reactivity issues, either at home or also, of course in the veterinary setting,” Paukette said.

The staff here understand body language and are trained to care for animals with elevated fear, anxiety and stress.

“A lot of pets were not getting care, particularly cats, because they were considered ‘bad’ or difficult to deal with. And it’s all out of fear. They’re just misunderstood,” Paukette said.

Patients are treated one at a time, usually in the wide-open space of the lobby.

Treats like cheese and whipped cream are used to keep your furry friend happy.

“It’s highly individualized, choreographed care. So, I know before they come here, their likes and their dislikes, and I know as much about their medical health as they do their emotional health. So, we look at every single piece of that,” Paukette said.

The clinic provides wellness care, which includes vaccines, blood work, and X-rays.

In May, services will be offered for pain like laser treatment, acupuncture and other chiropractic needs.

“We find that pain is such a big tie-in with behavior. And, of course, quality of life. And pets are not good at letting us know when they’re hurting,” Paukette said.

While the clinic specializes in reactivity, you don’t need to have a reactive pet or a referral to come.

“We welcome puppies and kittens because we want to see them when they’re babies. So, if we start them off, you know, right, a lot of times we’re setting them up for success,” Paukette said.

Staff said their mission at the Reactive Referral Center is to create a safe space for every pet and their family.

Surgery and dental services start this summer and there’s an open house planned for June 22.

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